Gallerin
Help and support
Questions, feedback, or something that did not work?
Gallerin is preparing for release. These answers describe the planned experience; supported devices and features will be confirmed for the released version.
Brand: Sleepyhead (슬리피헤드)
Support and privacy: dev.jh.jang@gmail.com
Why are some photos missing?
Check Gallerin’s photo permission in your operating system settings. Limited access only shows the items you allow. Originals stored in a cloud library may need to be downloaded by your operating system.
Does a swipe delete a photo?
A swipe records a decision, such as keep, later, or a deletion candidate. A supported library operation requires selection and final confirmation. An operation with an unconfirmed outcome is not automatically repeated.
What is different about sharing a copy?
A processed copy applies your selected masks and metadata policy, then verifies the output. Sharing stops if verification fails. Separately choosing to share an original does not apply those changes. Opening a share sheet does not confirm delivery.
Do I need to watch ads or pay to see photos?
The basic gallery and 100 daily reviews do not require payment or ad viewing. Rewarded ads are optional when you want more reviews. Ads may be unavailable depending on supply and consent status.
How do I restore a purchase or cancel a subscription?
Use Restore Purchases with the store account used for the purchase. Pending payments, connection errors, refunds and expiry differ from an active purchase. Cancel renewal in the relevant store’s subscription settings. Removing the app does not cancel a subscription.
Can I clear history or temporary copies?
Settings let you request removal of completed history entries or temporary copies. Clearing visible history does not erase pending decisions, unconfirmed results or daily usage. A copy another app is reading may be excluded from cleanup.
What to include in a support request
Tell us your app version, device and operating system version, the steps you took, and the visible error message. Do not routinely attach photos, videos, original filenames or paths, coordinates, recognised text, passwords or payment-card details. Support files are not automatically uploaded.
See our privacy policy for how support requests are handled.